Went to this business on a whim hoping they would have a couple pool cues that I would like and feel good in my hands. They had more than enough cues in stock to choose from including Lucasi, McDermott, and Meucci. The staff were really friendly and willing to go the extra mile to help me out in my search for the perfect cue. I am overly satisfied with my experience and purchases. They will definitely be getting my business again in the future when I am in the market for a pool table or need any accessories to go with it.
This place is absolutely amazing! Dave was great to work with and explained all of the options for both a pool table and shuffleboard and gave insightful opinions using photos I brought of my room where they will be. Truly top notch service and a genuine concern to get everything the way I wanted it. I was able to match the set and bought both as part of a basement renovation. I can’t recommend west Penn Billiards highly enough—much better than dealing with a big chain or mail order and the benefit of a set up crew for a shuffleboard table is huge! I can’t wait until my tables come in!!
This place is a little out of my way but i decided to go based on all the positive reviews. They are 100% accurate. If I was buying a $10k custom table of course I would expect the salesman to be incredibly helpful and spend a lot of time patiently answering questions... however I just went in to buy a single cue as a gift for my nephew and I was treated the same way. Unfortunately I didn't catch the guy's name, but he couldn't have been nicer or more accommodating in helping me find the right one. Experiences like this are why I try to support locally owned businesses as much as possible.
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